Shipping policy
NEUZA RODRIGUES UNIPESSOAL LDA · PureBela Cosméticos · NIPC 515308340 · Rua Plácido de Abreu 15B, 2775-172 Parede, Portugal · geral@purebela.pt · +351 920 088 320.
In-stock goods are prepared in order of receipt and dispatched within 48 hours of payment confirmation. Usual transport times are 1–3 working days for Portugal and Spain and 5–8 working days for other available EU destinations. Any agreed delivery date prevails; estimates do not exclude legal rights for delay. Order confirmation and dispatch/tracking information are provided.
Mainland Portugal: €3.90 below €60; free shipping from €60. This offer excludes Madeira, the Azores, Spain and other destinations. Available destinations, restrictions and total delivery charges are shown before payment. Check your address and contact details.
Please inspect packaging, document visible damage and report incidents promptly. Signing without reservations does not remove consumer rights. Risk normally passes when the consumer takes physical possession, subject to the statutory exception for an independently chosen carrier. A repeat delivery caused by customer error may incur actual costs disclosed and agreed beforehand, without automatic penalties. Withdrawal and defective-goods claims follow different return rules.
