Complaints and alternative dispute resolution
NEUZA RODRIGUES UNIPESSOAL LDA · PureBela Cosméticos · NIPC 515308340 · Rua Plácido de Abreu 15B, 2775-172 Parede, Portugal · geral@purebela.pt · +351 920 088 320.
Contact geral@purebela.pt with the purchase and issue. This does not restrict access to legal remedies.
When within its jurisdiction, consumers may contact Centro de Arbitragem de Conflitos de Consumo de Lisboa (CACCL), Rua dos Douradores 112, 2.º, 1100-207 Lisboa; juridico@centroarbitragemlisboa.pt; +351 218 807 030; www.centroarbitragemlisboa.pt. Competence depends on subject, value and territory. Other competent bodies are listed at www.consumidor.gov.pt. This is not a declaration of full membership and does not exclude compulsory arbitration.
The electronic complaints book is at www.livroreclamacoes.pt. European dispute-resolution bodies are listed at consumer-redress.ec.europa.eu. The former European ODR platform closed on 20 July 2025.
